It is a hit
Funny, they say the support team always wants to make sure you are happy??? With me it was just the opposite!!! I purchased a Maxx 2 years ago and i had battery issues from the start, i informed support staff and they wanted to send me a new battery, i wanted a new scooter, this went on for about 2 weeks until i said screw it, so went to ups store and returned it for $265!!!! I never got that $$$ back and they only refunded half of the purchase price, it was by far the worst exp. I ever had with a company!!!! I hope alot of people get to see this before they delete it, thats what they do when they see the TRUTH!!!!!!
Amazing scooter! I use it daily for my city travel and quicker errands. Its 3 option speed modes provide a great selection of speeds. The off-road scooter is ideal for the Philly roads that aren’t always the best conditions. However, if you’re looking for a light scooter to fold and carry, maybe seek a lower level Outstorm. The Max folding off-road is far too heavy for daily lifting.
I’ve had this since 2020 and it still runs great starting to loose some top end speed at this point to be expected as the batteries are starting to get tired but overall no problems well built
Where do I start! My cousin purchased the pro 3 a couple years ago and I was able to try it out. Now if you have never been on a hyper scooter before, get ready! It's an immediate adrenalin rush! I finally purchased a pro 3 for myself and it was delivered 1 week ahead of schedule. Everything was put together perfect nothing was rubbing or making noise. She is solid! We plan on taking them on over night camping trips and utilizing solar chargers if possible. I recommend treating it like a motorcycle and wear the proper gear. If I had one complaint it would be they don't include the dampener. You need that if you want to ride it above 30mph or you'll get the death wobbles. For the Money this is the strongest, fastest, almost as advertised scooter with the best customer service in USA.
I got the maxx plus and this thing got a lot of power so I contacted the company asking to change the settings to a lower power and they said to use the single motor instead of two motors and to put the gear on 1 instead of 3 and this worked out perfect as I'm a bit old for power like that haha. But I love the range on it and the capability of handling all my weight and my groceries. I highly recommend it for your daily commute to the store or school or even ur job if it's 20 or 30 miles away from home
Owned this amazing scooter for little over a month and already put around 1000 miles on it lol. I do uber eat and this works for me great! I just don't ride in the snow cuz i don't want to slip and crash as I got the street tires on this thing not the offroad tires. I might want to swap back to offroad and try it and see if it performs well in the winter and will update the review!
This thing made an amazing difference in the fun riding I wish I could have bought a model that came with it in the first place it is amazingly more fun riding now
I have the Max Pro Plus 9000 w and I'm still in awe every time I get on this thing. It's ridiculously quick, and has hella torque. Honestly I was a little skeptical about the whole thing in the beginning. You know the whole not having a customer service phone number not very many YouTube videos what not. But I am super happy that I made this investment. The customer service team has been extremely helpful. A big high five to the outstorm team for doing such a great job. Now I'm going to have to invest in a steering stabilizer. So I can really see what this scooter can do! Thanks again
I order a replacement display and it works perfect as soon as I attach the part, I was moving like new again you have to order it directly from outstorm. If you try to order it from Amazon or anyone else, it will not work with the scooter.
These things make us feel young again! We are so in love with them! We bought two and we ride them together in the near by parks and around the house. They are so cool!
I'm falling in love with my new baby everyday! I live downtown LA and a scooter is must for me here. I'm now thinking of actually selling my car because I barley used it since i got the scooter :D
This beauty is making my life so much better and easier. I take it with me everywhere. Support team solved an issue i had with my display the same day. I'M DEFINITELY A HAPPY CUSTOMER!
It is one of the best scooters I ride by far fast and Abel to get time place that I though only car could get me to As soon as I can I am going for the bigger one that has more distance and good amount speed as well just hold on when you ride with no seat lol it will take to for a rollercoaster ride lol
Is there anyway I can trade mine for maxx pro 3?
I'm used to riding uber scooters here in LA so I got this beast and it exceeded my expectations! I needed something that can carry my fat ass lol I weigh 290lbs and this thing can climb uphill like a boss! Had it for a almost a month and i'm lovin it!
With 18 acres of land I needed this scooter to get to my pole barn easily without having to take my car every time! I also enjoy this much more than my car. Balancing is tricky in the beginning but it only took me about an hour to get used to it.
Great customer service , great battery love the scooter is really fast and this company went above and beyond for me when I reached out regarding an issue ! They went out of their way to make sure I would be satisfied and I’m very grateful !
Literally one of the best investments I've made so far! had it for around 6 months and just hit a 1000 miles on the odometer. I Had to replace the inner tires about 2 times but that's about it. Might need to replace the brake pads soon tho.
It does the job for me. Saves me money and time for my short trips.
The acceleration on this thing blows my mind! It takes off like 0 to 50mph in almost 10 secs! You must wear a helmet otherwise it's too dangerous for you. I try to only ride it at 20 to 25mph only.
Needed controller's and a wiring harness to a few emails and a video but git the eight parts with great help from the staff ro get it right. All back together and running good. Thanks for all your help 🙏 👍
Lol I raced a little Toyota car yesterday how fast this thing go! I really really like it. It was a gift from my dad for my birthday and I can't be any happier! I'm using it to go to work which is 15 miles away from my house and I get lots of compliments everyday from the customers at the gas station
I'm very mad! I received my scooter today after waiting 12 days and the battery is dead. It's not working at all. I tried charging it and nothing! I need to return it asap!
We are extremely sorry to hear that! This issue is possibly coming from the chargers or the battery. Even though we test all of our scooters before shipping them out but unfortunately, sometimes during shipping and handling the package gets dropped or flipped so many times causing a damage in some internal parts of the scooter.
But no worries I have just emailed you a prepaid label and processed an expedited replacement scooter for you and you should receive it in 3-4 days this time. Thank you
It was easy and straight forward on replacing the tire I'm glad there are replacement parts for this scooter thank you very much .